Import / Export Operator | Air & Sea Operator | Import / Export Coordinator | Air & Ocean Operator

We are currently working with our client who are looking for multiple Logistics Coordinators (Import & Export) and (Air & Sea) in Chicago, USA.

Department: Import OR Export (Air OR Sea) Operations

As an Import / Export Operations Coordinator you will be responsible for performing all operations and customer service duties to process the documentation necessary for freight.

Duties & Functions:

  • Coordinates with Agents and partners and ensure that all Export shipments are properly documented.
  • Sort, process and distribute all documentation for outgoing consolidations and direct shipments.
  • Study various modes of transportation to ascertain the most efficient and timely movement of freight for forwarding and collection.
  • Negotiate with trucking companies, airlines and shipping lines to obtain rates and guarantee of collection.
  • Arrange local collections for customers when appropriate.
  • Issue invoices to customers.
  • Set up all necessary arrangements indicated on Advance Information for the smooth movement of Export freight.
  • Provide quotations in response to customers and internal requests including overseas partners.
  • Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc.
  • Assist in the implementation of customer service policies and procedures to ensure that the service that is being provided is of the appropriate standard and level.
  • Perform other duties as requested by management.

Education & Experience:

  • Minimum requirement High School diploma or GED.
  • Proficient with Microsoft Office applications.
  • Ability to use basic math skills to calculate freight, storage and other charges.

Salary $55,000 – $70,000 – Depending on experience